Going the Extra Mile

16/11/2023

By Dave Nelson, Truffle & Thyme

This week sees Truffle & Thyme turn 3, and whilst the business has come a long way since darting around during the various Lockdowns, there are some things that I still feel are important, even if it seems, well, a little bonkers.

Last Christmas I drove some 3,500 miles across the English countryside, personally hand-delivering nigh on every single one of our Christmas hampers to both corporate and private customers alike – so quite literally ‘going the extra mile’. It gave both me and my customers the absolute peace of mind that everything had been taken care of. This year, I’m happy to say Christmas is shaping up well so far; and yes, I’ll yet again be jumping in the Thyme Machine at the beginning of December, zigging and zagging through the counties.

So why not use a courier, I hear you say? Well, this Christmas heralds just that… to a degree. As the business grows it’s just not feasible for me to make every delivery, as much as I would like to. I’ll have my ‘patch’ that I’ll cover (most of the South West, Home Counties, The Cotswolds, London and the South East), but anyone outside of that I’ll be entrusting with some new friends that I’ve made through Cotswold Networking, Darren Moore and Shantell Moore of Dash Couriers. I’ve got to know them over the last few months, listened to how they operate and how they treat their drivers – and I like it. They’re a really good fit for Truffle & Thyme, and I trust them.

So, if you’re thinking of ‘What to do?’ for team or client gifts this Christmas, then do get in touch. Truffle & Thyme will absolutely go the extra mile for you.

www.truffleandthyme.co.uk

info@truffleandthyme.co.uk

07877 026452

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